eMerge cannot run without the Macintosh Thread Manager. Thread Manager is built into System 7.5 and later. If you are running an earlier system, you must install Thread Manager by following these steps.
1) Open the eMerge folder you just installed.
2) Open the folder named Pre-System 7.5.
3) Drag-and-drop the extension named Thread Manager onto your System Folder.
The Finder recognizes extensions as one those files that have special places in the System folder.
4) Click OK.
The Finder automatically places Thread Manager in your Extensions Folder. (For more information on system extensions, refer to the manual that came with your computer.)
5) Restart your computer.
Contacting Technical Support
As a registered purchaser of eMerge, you are entitled to free technical support through Galleon Software’s site on the World Wide Web. We suggest you try there first. That’s where you’ll find the latest update to the application and lists of frequently asked questions.
If you want to contact Galleon Software’s Technical Support department, send a message describing your question to:
support@galleon.com
Or you can reach us by fax at:
416-955-0696
However you reach us, we’ll do our best to get back to you before the end of the business day. If you would like us to give you a call, please include your phone number in your message and the best times to contact you.
